Jaime M. Mena, Revenue Operations consultant based in California

Revenue Operations · GTM Analytics · B2B SaaS

I build the models and systems behind revenue decisions.

Senior Revenue Operations leader in B2B SaaS. I connect go-to-market strategy to the systems that execute it: pipeline planning, forecasting, territory design, and compensation, from Salesforce to the boardroom.

Bilingüe — disponible en español


Work Samples

Frameworks and models I built using fictitious data to showcase how I approach common RevOps challenges.

Territory Design & Account Coverage Model

Northstar SaaS · Territory Planning

Account segmentation, assignment rules, coverage models, and hierarchy rollups for a multi-segment sales org.

Territory Planning Account Segmentation Coverage Model Salesforce
Read Case Study →

Forecast Inspection & Pipeline Review Framework

Northstar SaaS · Forecast Operations

Structured framework for forecast reviews with stage exit criteria, deal inspection checklists, red flags, and MEDDPICC qualification checkpoints.

Forecasting MEDDPICC Pipeline Management Deal Inspection
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Executive GTM Health Dashboard

Northstar SaaS · Executive Reporting

Weekly GTM scorecard tracking pipeline health, marketing funnel, BDR activity, and forecast confidence across segments.

Dashboards GTM Analytics Executive Reporting KPIs
Read Case Study →

Sales Commission Plan & Calculator

North Star Analytics · Compensation Design

End-to-end commission plan with tiered accelerators, MEDDPICC compliance kickers, SPIF programs, and a dynamic Excel workbook for attainment tracking, payout modeling, and scenario analysis across an 8-rep sales team.

Commission Planning OTE Design Accelerators Excel Modeling
Read Case Study →

Multi-Touch Attribution Analysis

Northstar SaaS · Marketing Attribution

Channel attribution modeling comparing first-touch, last-touch, linear, and W-shaped models across $4.2M in closed-won revenue with channel efficiency analysis and budget reallocation recommendations.

Marketing Attribution Channel ROI Data Visualization Budget Optimization
Read the multi-touch attribution case study →

Customer Health Score & Churn Prevention Framework

Northstar SaaS · Customer Success

Weighted composite health scoring model using 6 data sources with automated risk tiers, SLA-bound response playbooks, and an 8-week implementation roadmap targeting $3.2M in preventable churn.

Health Scoring Churn Prevention Playbook Design Cross-Platform
Read Case Study →

Bookings vs. Revenue Reconciliation Model

Northstar SaaS · Sales-Finance Alignment

20-deal model bridging sales bookings to recognized revenue with amendment handling, monthly recognition schedules, and automated cross-tab reconciliation with variance analysis.

Revenue Recognition Excel Modeling Amendment Handling Variance Analysis
Read the bookings vs. revenue case study →

Where I've Worked

From early-career foundations to leading Revenue Operations at scale in B2B SaaS.

May 2026 — Present

Revenue Operations & GTM Analytics

Argano · Senior Business Analyst

Revenue Operations and GTM analytics for Argano’s go-to-market organization, working directly with the CEO, Chief Growth Officer, and senior sales and marketing leadership. I co-own the demand and pipeline-planning models behind board-level growth planning, refit across five versions to roughly 8–10% forecast error (MAPE) against current-year actuals, and I own a suite of 9 executive dashboards with standardized metric definitions. I designed an intent-scoring model spanning nearly 20,000 accounts whose architecture the GTM team adopted as its build plan, and I own the authoritative Salesforce view of the company’s priority growth accounts with the Chief Growth Officer. On the governance side, I found a core CRM field that was 38% inaccurate where populated and engineered a remediation path that reached 97% coverage. I am the link between C-suite GTM strategy and the systems and data that execute it.

2025 — Jan 2026

Senior Manager, Revenue Operations

Exiger

Operationalized executive operating cadence for 40+ global reps. Redesigned territories with hierarchical rollups. Implemented Clari forecasting and MEDDPIC methodology, increasing forecast accuracy by 18%. Reduced deal approval cycles to same-day processing.

Apr 2024 — Dec 2024

Sales Operations Specialist

Exiger

Managed 90–100 deals quarterly (ARR $75K–$750K) across Government and Commercial teams in AMER, EMEA, and ROW. Rebuilt commissions reporting and created standardized GTM SOPs. Accelerated monthly commissions processing by ~50%.

2024 — Present

Revenue Operations & Digital Solutions Consultant

Independent Practice

An ongoing practice running alongside my full-time roles. RevOps engagements with B2B SaaS clients on GTM strategy, ICP refinement, territory planning, lead-scoring frameworks, and workflow integration. In parallel, building bilingual websites, booking automations, and analytics dashboards for family-run and community-facing businesses across Sonoma County and Jalisco.

2023 — 2024

Revenue Operations Analyst

eSUB Construction Software

Managed deal-desk operations processing ~30 deals quarterly. Built CSM dashboards for $1.9M ARR renewal accounts. Improved data quality by ~15% QoQ.

2023

Deal Desk / Revenue Analyst

Restaurant365

Processed ~60 deals monthly across SMB and mid-market segments. Reduced rep errors by ~20% through training. Rebuilt reports and dashboards.

2022 — 2023

Sr. Revenue Operations Analyst

Honorlock

Built weekly GTM health scorecard. Supported territory redesign for 20-rep EdTech cohort. Reduced priority deal surfacing time by ~50%.

2021 — 2022

Revenue Operations Business Analyst

Chatmeter

2011 — 2020

Earlier Career

Data Analyst · COTS Data Analyst · Glide Memorial FEMA Crisis Counselor · Goodwill Paralegal Office Assistant · ASI Legal Sales Associate · Best Buy

Recommendations

From colleagues, managers, and cross-functional partners on LinkedIn.

He consistently took ownership of ambiguous, high-stakes work, particularly in deal desk and commissions, without needing heavy oversight. He approached problems calmly, asked the right questions, and delivered practical solutions that actually stuck.

Josh Pudnos
GTM Strategy & Operations Leader · Senior to Jaime at Exiger

Jaime consistently showed a natural ability to contribute to and lead a variety of unique RevOps initiatives that directly supported our GTM playbook. His impact was far-reaching, whether it was contract management, territory planning, training & enablement, compensation, or executive-level reporting.

Seth Beber
Sr. Director, Revenue Operations at Exiger · Direct Manager

He’s a highly action-oriented individual who always went the extra mile to ensure his deliverables exceeded expectations. His reliability and ability to build strong cross-functional relationships quickly made him the go-to for any stakeholders needing support from our team.

Christian Ulloa
VP of RevOps @ Luminate · Direct Manager

Jaime is a collaborative and positive teammate with broad experience across Revenue Operations. He supported Salesforce reporting and dashboarding, managed order operations processes, processed commissions, and partnered closely with our BDR and CSM teams to improve activity visibility and reporting.

Brian Hull
SVP, Revenue Operations & Strategy @ Exiger

They brought rigor and clarity to complex areas like Deal Desk execution in DealHub, Salesforce and CPQ strategy, and end-to-end commissions management, while maintaining strong cross-functional partnerships with Sales, Finance, Marketing, and Customer Success.

Tyler Price
Sales Enablement Leader · Cross-team at Exiger

He is always willing to go the extra mile on every project, and it really shows in the quality of his work. Jaime shares creative ideas that not only made things run more smoothly but also helped our team work better together.

Melissa Hyde
Sales Operations · Same team at Exiger

Jaime was a key player in forming the data team from the ground up. He quickly mastered the knowledge behind the system so he could help create more user-friendly data processes and reports. His intelligence, positive attitude and sense of humor made him a pleasure to work with.

Kiera Stewart
Writer/Author/Teacher · Direct Manager at COTS

Jaime was a rising star from the very start. Did not shy away from complex projects and targets to complete them with lightning speed and great accuracy. A data analyst wizz and above all that a fun, collaborative colleague.

Terence Daniel Doronila
Revenue Operations · Same team at Chatmeter

Jamie made an immediate impact at Honorlock with his detailed analysis and proactive attitude. He is very detail-oriented, and helped us streamline and optimize our existing GTM reporting and analysis. I would highly recommend Jaime to any data-driven team.

Samuel Foshay
CFO & EVP of Operations @ Continuous

Continuous Learning

Tools, frameworks, and methodologies that drive revenue performance.

Revenue Operations & Sales

  • MEDDPICC (2025)
  • HubSpot RevOps (2026)
  • Territory Management
  • Sales Channel Mgmt
  • Comp & Incentive Plans
  • Excel for Sales

Salesforce & CRM

  • Learning Salesforce
  • Trailhead Badges (34+)
  • ETO Admin Boot Camp

Data & Analytics

  • BI Analyst Course
  • Tableau CRM
  • SQL 8-Week Challenge
  • Data Visualization
  • Google Analytics
  • Customer Insights (2026)
  • Telling Stories with Data
  • Data Analytics for Business

Strategy & Leadership

  • Management Consulting
  • MBA Fundamentals
  • Agile Methodologies
  • Project Management
  • Strategic Thinking
  • Writing a Proposal (2026)
  • Product Roadmapping (2026)
  • Communication Foundations
  • Emotional Intelligence
  • Interpersonal Communication
  • Agile Foundations (2026)
  • Generative AI for Business Leaders (2026)

Projects

Websites I hand-coded from scratch, automation systems, and research that shaped my perspective.

Rancho Los Potrillos

Event Venue & Ranch · Santa Rosa, CA

Bilingual event venue website with booking automation, local SEO optimization, and a custom serverless availability calendar. Built for a multi-service venue hosting weddings, quinceañeras, and equestrian events.

HTML/CSS/JS Vercel Bilingual Local SEO
Visit Site →

Taqueria Los Potrillos

Family Restaurant · Petaluma, CA

Responsive restaurant website with local SEO, rich food photography, and bilingual content for an established Mexican restaurant serving Sonoma County since 1993.

HTML/CSS Vercel Local SEO
Visit Site →

San José de Gracia

Community Tourism · Jalisco, México

Bilingual cultural tourism website connecting visitors with local businesses, festivals, and heritage in a historic highland town in Jalisco, México. Built to preserve community identity and drive local economic engagement.

HTML/CSS Vercel Bilingual Cultural
Visit Site →

Baja Del Mar HOA

Community Association Portal · Baja California, México

Bilingual homeowners-association website with member directory, document storage, and announcement system for a coastal community of property owners. Built on Next.js with a Supabase backend so the board can update content without touching code.

Next.js Supabase Bilingual Member Portal
Visit Site →

Girasol Espresso & Tea

Business Card Design · Sonoma & Marin

Designed a premium business card for a hand-crafted espresso & tea brand. Black and gold palette with custom sunflower-coffee logo.

Graphic Design Branding Print
View Card →

jaimem.com

Personal Portfolio

My professional portfolio — the site you're on right now. Built from scratch with a bilingual EN/ES toggle, full SEO optimization, and deployed on Vercel.

HTML/CSS/JS Vercel Bilingual SEO

Mexican Migrant Program

UC San Diego · 2017

Field research across San Diego Unified Schools and Tijuana City Schools examining how schools affect migrant student aspirations, economic mobility, and career outcomes.

Field Research Education Policy UCSD GPS

Immigrant Integration Research

UC San Diego · 2015–2017

Independent research on the role of nonprofits in integrating newly arrived immigrants from Mexico — examining social, health, economic, and educational dimensions.

Independent Study Immigration Policy UCSD GPS

What I Can Build For You

Web Development & Digital Presence

Custom websites built from scratch — responsive, bilingual, SEO-optimized, and deployed fast. From single-page business sites to booking systems and automation pipelines. I design, code, and launch.

HTML/CSS/JS Vercel Bilingual Local SEO Responsive Design
Learn More →

Real Estate & STR Analytics

Market intelligence dashboards, pricing benchmarks, and competitive analysis for short-term rental operators and real estate investors. Data-driven tools built to help you make smarter investment decisions.

Market Analysis Airbnb Analytics Pricing Optimization Dashboards Data Visualization
Learn More →

Small Business Operations Consulting

Process design, bilingual staff training guides, operational documentation, music/tech system setup, and marketing materials for family-run and growing businesses. I help you professionalize operations without losing what makes your business special.

Bilingual EN/ES Process Design Staff Training Operations Docs Marketing
See All Services →

A Bit About Me

Originally from Sonoma County with roots in Jalisco, Mexico. I've lived across California — from San Francisco to San Diego — completing my undergraduate degree at San Francisco State and earning my Master's at UC San Diego by age 23.

I maintain close family ties and visit relatives in rural Mexico regularly. I'm fully bilingual in English and Spanish, and my cross-cultural background informs everything from how I approach team dynamics to how I think about global GTM strategy.

Outside of work, I've backpacked through Europe, reunited with a graduate school friend in Argentina, and continue to explore new places whenever I can. Travel is how I reset and gain perspective.

Education

2015 — 2017

Master of International Affairs

University of California, San Diego · School of Global Policy & Strategy

Management concentration. Coursework in international economics, policy analysis, managerial economics, and nonprofit management.

2011 — 2015

B.A. Political Science

San Francisco State University · Minor: International Relations

Fraternity leadership and student government. Active in campus organizations.

Dean's List × 4
Salesforce SQL Tableau HubSpot Clari Looker Power BI Excel / Sheets Bilingual: EN / ES

How I work

Operator voice, not consultant voice

I've owned the work I consult on — deal desk, forecast cadence, comp plans, CRM hygiene — in full-time roles. The recommendations come from running the playbook, not from a slide deck about it.

Bilingual by design

English and Spanish are both fully professional working languages. Documentation, training, and stakeholder communication all available in either. Particularly useful for US teams selling into Latin America or Mexican B2B SaaS companies building US operations.

Direct, data-anchored, no fluff

If the model says don't buy, the deliverable is 'don't buy.' If the forecast is going to miss, the call gets made early. Honest assessment beats agreeable assessment every time, and most teams respond well to it once they see it works.

Hand-off as the deliverable

Every engagement ends with documentation, a trained owner, and a system the team can run without me. Consulting that creates dependency is consulting that fails. The goal is to leave the function stronger than I found it.

Outside of work

Equestrian

Grew up around horses in rural Jalisco

Archery

Started in grad school, never stopped

Travel

Europe, Argentina, Mexico

Hiking

Coastal trails & redwoods

Writing & presence

Blog

Long-form posts on Revenue Operations, tooling, and bilingual GTM operations. New post roughly every month.

Read the blog →

Case studies

Seven worked frameworks — territory design, forecasting, comp plans, attribution, and more — with the problem, approach, and outcome for each.

View case studies →

LinkedIn

Day-to-day RevOps takes, occasional career commentary, and the place where most engagement conversations start.

Connect on LinkedIn →

Let's build something together.

Whether you need RevOps consulting, a custom website, operational support for your business, or just want to talk strategy — let's connect.