Jaime M. Mena

Revenue Operations Leader · Digital Solutions Builder

Scaling businesses through operations strategy, technology, and data.

Senior Revenue Operations leader and digital solutions builder with 5+ years driving go-to-market performance — and a growing consulting practice helping small businesses operate smarter.

Servicios disponibles en español

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Experience

Where I've Worked

From early-career foundations to leading Revenue Operations at scale in B2B SaaS.

2025 — Present

Senior Manager, Revenue Operations

Exiger

Operationalized executive operating cadence for 40+ global reps. Redesigned territories with hierarchical rollups. Implemented Clari forecasting and MEDDPIC methodology, increasing forecast accuracy by 18%. Reduced deal approval cycles to same-day processing.

Apr 2024 — Dec 2024

Sales Operations Specialist

Exiger

Managed 90–100 deals quarterly (ARR $75K–$750K) across Government and Commercial teams in AMER, EMEA, and ROW. Rebuilt commissions reporting and created standardized GTM SOPs. Accelerated monthly commissions processing by ~50%.

2024 — Present

Revenue Operations Consultant

Freelance

Supporting GTM strategy development, ICP refinement, territory planning, lead-scoring frameworks, and workflow integration across departments for multiple clients.

2023 — 2024

Revenue Operations Analyst

eSUB Construction Software

Managed deal-desk operations processing ~30 deals quarterly. Built CSM dashboards for $1.9M ARR renewal accounts. Improved data quality by ~15% QoQ.

2023

Deal Desk / Revenue Analyst

Restaurant365

Processed ~60 deals monthly across SMB and mid-market segments. Reduced rep errors by ~20% through training. Rebuilt reports and dashboards.

2022 — 2023

Sr. Revenue Operations Analyst

Honorlock

Built weekly GTM health scorecard. Supported territory redesign for 20-rep EdTech cohort. Reduced priority deal surfacing time by ~50%.

2021 — 2022

Revenue Operations Business Analyst

Chatmeter

2011 — 2020

Earlier Career

Data Analyst · COTS Data Analyst · Glide Memorial FEMA Crisis Counselor · Goodwill Paralegal Office Assistant · ASI Legal Sales Associate · Best Buy

Services

What I Can Build For You

Web Development & Digital Presence

Custom websites built from scratch — responsive, bilingual, SEO-optimized, and deployed fast. From single-page business sites to booking systems and automation pipelines. I design, code, and launch.

HTML/CSS/JS Vercel Bilingual Local SEO Responsive Design
View Projects →

Real Estate & STR Analytics

Market intelligence dashboards, pricing benchmarks, and competitive analysis for short-term rental operators and real estate investors. Data-driven tools built to help you make smarter investment decisions.

Market Analysis Airbnb Analytics Pricing Optimization Dashboards Data Visualization
Learn More →

Small Business Operations Consulting

Process design, bilingual staff training guides, operational documentation, music/tech system setup, and marketing materials for family-run and growing businesses. I help you professionalize operations without losing what makes your business special.

Bilingual EN/ES Process Design Staff Training Operations Docs Marketing
Get in Touch →

Certifications

Continuous Learning

Tools, frameworks, and methodologies that drive revenue performance.

Revenue Operations & Sales

Salesforce & CRM

Data & Analytics


RevOps in Practice

Work Samples

Frameworks and models I built using fictitious data to showcase how I approach common RevOps challenges.

Territory Design & Account Coverage Model

Northstar SaaS · Territory Planning

Account segmentation, assignment rules, coverage models, and hierarchy rollups for a multi-segment sales org.

Territory Planning Account Segmentation Coverage Model Salesforce
View Sample →

Forecast Inspection & Pipeline Review Framework

Northstar SaaS · Forecast Operations

Structured framework for forecast reviews with stage exit criteria, deal inspection checklists, red flags, and MEDDPICC qualification checkpoints.

Forecasting MEDDPICC Pipeline Management Deal Inspection
View Sample →

Executive GTM Health Dashboard

Northstar SaaS · Executive Reporting

Weekly GTM scorecard tracking pipeline health, marketing funnel, BDR activity, and forecast confidence across segments.

Dashboards GTM Analytics Executive Reporting KPIs
View Sample →

What Others Say

Recommendations

From colleagues, managers, and cross-functional partners on LinkedIn.


What I've Built

Projects

Websites I hand-coded from scratch, automation systems, and research that shaped my perspective.


Education

Foundation

2015 — 2017

Master of International Affairs

University of California, San Diego · School of Global Policy & Strategy

Management concentration. Coursework in international economics, policy analysis, managerial economics, and nonprofit management.

2011 — 2015

B.A. Political Science

San Francisco State University · Minor: International Relations

Fraternity leadership and student government. Active in campus organizations.

Dean's List × 4
Salesforce SQL Tableau HubSpot Clari Looker Power BI Excel / Sheets Bilingual: EN / ES

About

A Bit About Me

Originally from Sonoma County with roots in Jalisco, Mexico. I've lived across California — from San Francisco to San Diego — completing my undergraduate degree at San Francisco State and earning my Master's at UC San Diego by age 23.

I maintain close family ties and visit relatives in rural Mexico regularly. I'm fully bilingual in English and Spanish, and my cross-cultural background informs everything from how I approach team dynamics to how I think about global GTM strategy.

Outside of work, I've backpacked through Europe, reunited with a graduate school friend in Argentina, and continue to explore new places whenever I can. Travel is how I reset and gain perspective.

Equestrian

Grew up around horses in rural Jalisco

Archery

Started in grad school, never stopped

Travel

Europe, Argentina, Mexico

Hiking

Coastal trails & redwoods


Contact

Let's build something together.

Whether you need RevOps consulting, a custom website, operational support for your business, or just want to talk strategy — let's connect.

Connect on LinkedIn Send an Email
Certificate of Completion — Writing a Proposal
Certificate of Completion — Customer Insights and Consumer Analytics
HubSpot Revenue Operations Certified — Jaime Murillo
Certificate of Completion — Learning Salesforce
Certificate of Completion — Data Visualization
Certificate of Completion — Telling Stories with Data
Certificate of Completion — Data Analytics for Business
Certificate of Completion — Agile Methodologies
Certificate of Completion — Project Management
Certificate of Completion — Product Roadmapping
Certificate of Completion — Communication Foundations
Certificate of Completion — Emotional Intelligence
Certificate of Completion — Interpersonal Communication
MEDDPICC Masterclass Certificate — Jaime Murillo-Mena
Certificate of Completion — Managing Your Sales Territory
Certificate of Completion — Agile Foundations
Certificate of Completion — Generative AI for Business Leaders